Report the loss

Contact the responsible authority and follow the current instructions for invalidating the missing card.

Request a replacement

Prepare your passport and residency details, then use an official ICP channel.

  1. 1

    Start the application

    Choose the Emirates ID replacement service.

  2. 2

    Confirm your details

    Review personal and delivery information carefully.

  3. 3

    Track the request

    Save the application number and use the official tracker.

While you wait

Keep your application receipt available. Confirm which digital identity or application document is accepted for the task you need to complete.